Speakers: Pedro Custodio

Session

Online Communities Design Patterns

Once we progress from the User Centered Design to Community Centered Design we’ll need to identify and gather a similar set of best practices regarding it’s Community design. This presentation collects more or less the key features and interactions that a successful Community should display in order to empower their users and facilitate conversation between its members.

This presentation aims to be a bridge between Usability Best Practices and Community Centered Design, a practice that can maximize the networking and crowd effect under online user communities.

Bio

30 years old, living in Portugal, currently working as Head of Quality and Usability for SAPO.pt. Graduated in Computer Science and since then I've been working on internet related projects for more than a decade now: from software development and Intranet design always with special care for Online Collaborative Working Platforms.

I'm particularly passionate about Usability, Knowledge Transfer Communities and Social Apps and from those passions I've been involved in the organization of SHiFT - Social and Human Ideas For Technology, a gathering of 'technological' minded people in an effort to actually change the world (for the better) through technology! :)